Frequently Asked Questions

How old do I have to be to play?

NSW Firearms Law requires every player to be 16 years or older to play paintball. There are no exceptions to this law. For more information see under 18’s.

 

Is paintball safe? 

Paintball is one of the safest sports in the world. In fact it is safer than tennis! If players follow our rules and instructions from referees they will have an extremely low chance of being injured. The biggest potential risk in paintball is sustaining an eye injury due to a player taking off their protective goggles. We have a low tolerance to players that ignore our safety warnings and will remove any player from our parks if they continue to flaunt our safety instructions.

 

How many paintballs will I need? 

You will need a minimum of 500 paintballs and if you play conservatively these will last you about an hour and a half. If you want to get the most out of your paintball experience and have a great day we recommend you choose 1000 paintballs.

 

How long will I be playing for?

On weekends our hours of operation are currently 08:00am to 02:00pm. There are two sessions available 08:00 am till 12:00 noon and 10:00 a.m till 2:00pm. Most groups play for 2 – 3 hours if you need to finish before the end of the session just let your referee know. If your group is being picked up by bus we advise you tell your transport to arrive 30 mins before the end of your session.

 

How many games do I get? 

Again this depends on how long you play for. A normal game will last approximately 15 minutes and you would usually play two games per field with a 10 min break after playing two fields. Most groups will play between 6 to 12 games.

 

Will players in my group be on the same team? 

Over 20 years experience in paintball has shown us that groups have a much better experience if they are mixed. We use a coloured goggle system to differentiate between teams and our referees will ensure the teams are fair and balanced.

 

Do you have gun upgrades? 

No. Some paintball parks offer customers the option of upgrading to paintball markers that shoot much faster than the standard semi automatic markers. Whilst this may be enjoyable for the individual that upgraded it can be a real game spoiler for the rest of the group as they are effectively outgunned by a minority of players. Getting hit with up to 25 paintballs per second is no fun and can lead to upset customers as well as injury. We want all of our customers to have a great day and that’s why we’ve taken the ‘level playing field 'approach. If you want to impress your friends then do it with your skill and not your firepower!

 

What should I wear on the field? 

Fully enclosed shoes/boots with good traction and support are a must. A baseball cap or head wrap is also handy for protecting your head and the back of your neck. We also recommend you keep your on-field clothing as light as possible. Even in the colder months you will soon find yourself heating up. If you overheat then this can have negative health affects as well as increasing the likelihood that your goggles will fog up. By wearing a t-shirt and shorts you will be much more comfortable and enjoy your day.

 

Is there a safe place to store our valuables while we play? 

We do have secured lockers that can be hired for $5 a day. They are big enough to hold several people’s valuables. We do not recommend you taking valuable onto the paintball fields. All securing of valuable is at your own risk.

 

Does it hurt when I get hit with a paintball? 

Mostly no but a number of factors can influence this. We provide you with long sleeve overalls, googles and chest and neck protectors for the ladies. We encourage you to reduce any exposed areas such as hands and neck and for the gents we strongly recommend you bring your own cup protector or purchase one from us. Once you have the protective gear in place and you follow our safety rules such as no shooting anyone closer than six metres away it is most likely that you will enjoy your paintball experience and leave only with happy memories.

 

Will the paintballs stain my clothes or hair? 

No, the contents of our paintballs is non toxic water soluble liquid that will not leave a permanent stain.

 

Can I wear glasses while a play? 

Yes, our paintball masks will fit over glasses however comfort levels will vary depending on the size of the frames. The majority of people playing in glasses have no problems.

 

How soon do I need to book? 

It is advisable to book several weeks ahead to avoid disappointment however we can take booking up to 7 days before the play date.

 

What if it rains on the day I have booked to play? 

Paintball is an activity that can be played rain, hail or shine. We would only cancel play in extreme weather conditions that would endanger our customers and staff.

 

What happens if not all of my group turns up, can I get a refund? 

The purpose of paying a deposit is to secure your booking and enable us to book the required staff and resources for the number of players you have committed to. This obviously incurs a cost to us which is partially covered by the deposit. If players do not turn up at the required time then their deposit and or package is forfeited and no refund will be given.

 

What If we arrive late? 

Obviously you will reduce the time you get to play paintball. If you are more than 15 mins late you will forfeit your paintball session and no refund will be given.

 

Can I bring my own paintball gear? 

We allow customers to bring approved paintball goggles, gloves, protection cups  or any other recognised paintball protection gear. We do not allow customers to bring their own paintball markers into our parks.

 

Can I bring my own paintballs? 

Only paintballs purchased at Aussie Paintball on the day of play may be used at our paintball parks.

 

What if I have leftover paintballs at the end of my session? 

All leftover paintballs must be handed back in at the end of your session. You cannot take them home as they are legally classed as ammunition. To avoid dissapointment we recommend you choose a package of paintballs to suit your playing style. 

 

Can we bring and drink alcohol on your premises? 

Yes, however responsible consumption of alcohol is only permitted by persons 18 and over and only after you have finished playing paintball. Anyone who looks to be affected by alcohol or other drugs will not be allowed to play paintball and no refund will be given.

 

Can friends or family come to watch us play? 

Only paying customers are allowed onto the paintball fields and there is not much of a view from the safe areas therefore we do not recommend people come to ‘watch’. We do allow non-players to stay and wait for their friends or prepare food for a celebration when paintball is over.

 

Can I take photographs or video of my group playing? 

Yes, it is possible for you to take your own photos on or off the field however this is at your own risk. Paintballs can cause significant damage to photographic equipment or phones if hit.

 

Where can I get a copy of my group photographs? 

We take a minimum of three different posed photos of each group and then publish the photos on our facebook page where you can tag and share with your friends.

 

Can I book to play midweek? 

Paintball is mainly a weekend activity but groups can play midweek by appointment. Just give us a call to enquire about availability.

 

I have tickets I purchased from another company can I still use these at Aussie Paintball? 

You will always get a better deal going direct to the paintball field rather than a ticket selling marketing company. Give us a call and we will try and work something out for you.

 

Can I cancel my booking and get a refund? 

Yes, if you contact us no later than seven days before you are booked to play and cancel your booking you will receive a full refund. The same seven day period applies to rescheduling your play date.